At Lome Irwin, we value your trust. Being clear and respectful about how we handle your personal information is part of that commitment. This policy outlines what information we collect, how we use it, and how we keep it safe.
The Information We Collect
When you work with us or reach out through our website, we may collect basic personal information such as your name, contact details, and information related to buying, selling, or leasing a home. We only collect what we actually need to help you and to meet legal requirements.
How We Use It
We use your information to:
- Help you buy, sell, or lease real estate
- Communicate with you about properties, services, and updates
- Market properties on your behalf
- Complete paperwork and manage transactions (with your consent)
- Meet legal and regulatory obligations
We don’t sell or use your information for anything unexpected. We will ask permission if we ever want to use your information for a new purpose.
When We Share Information
Sometimes we need to share limited information with trusted professionals to get the job done like other brokerages, lawyers, lenders, inspectors, or real estate boards. We may also work with service providers (such as marketing or tech platforms) who help us run our business. In all cases, only necessary information is shared, and those parties are expected to keep it confidential.
How We Keep Your Information Safe
We take reasonable steps to protect your information, both online and offline. This includes secure systems, limited access, and safe storage. We keep your information only as long as we need it, and then we securely dispose of it.
Our Website & Cookies
Our website uses cookies and similar tools to make things work smoothly and to understand how people use our site. This information is generally anonymous and helps us improve the experience. You can turn cookies off in your browser if you prefer.
Your Choices
At any time, you can ask what information we have on file, request changes, or opt out of some communications. In some cases, withdrawing consent may limit the services we can provide.
Updates
This policy may be updated from time to time. The most current version will always be posted here.
Questions?
If you have any questions or concerns about your privacy, feel free to get in touch at clientcare@lomeirwin.com